Shipping Policy — Hayatiyan

Last Updated: August 27, 2026

At Hayatiyan, we are committed to delivering your orders safely and on time. Please read our shipping policy below for information about delivery within Pakistan.

Shipping Coverage

We currently deliver orders across Pakistan, including major cities and most residential areas. Delivery availability may vary for remote locations.

Processing Time

Orders are usually processed and dispatched within 1–2 business days after confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Once your order has been dispatched, estimated delivery times are:

• Major cities: 2–4 business days

• Other areas: 3–6 business days

• Remote areas: 5–8 business days

Delivery times are estimates and may occasionally be affected by weather, public holidays, courier delays, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you place your order.

From time to time, Hayatiyan may offer free shipping promotions on selected products or orders above a specified amount.

Order Confirmation

After placing your order, our team may contact you by phone or WhatsApp to confirm your order and delivery details.

Orders that cannot be confirmed may be delayed or cancelled.

Tracking Your Order

Once your order has been dispatched, you may receive a tracking number or courier information through SMS, WhatsApp, or email, where available.

You can use the provided tracking information to check the status of your shipment.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact our customer support team with your order number and contact details.

We will coordinate with the courier company to locate your shipment and provide you with an update.

Incorrect Address or Contact Information

Customers are responsible for providing accurate delivery information when placing an order.

If an incorrect or incomplete address or phone number is provided, delivery may be delayed or the parcel may be returned to Hayatiyan. Additional delivery charges may apply if the order needs to be re-shipped.

Damaged Packages

Please inspect your package when you receive it. If the parcel appears damaged, opened, or tampered with, please contact Hayatiyan customer support as soon as possible and provide photographs or other relevant evidence.

Cash on Delivery

For orders placed through Cash on Delivery (COD), payment must be made to the courier at the time of delivery.

Customers are requested to accept confirmed COD orders to avoid unnecessary return-to-origin charges.

Contact Us

If you have any questions regarding shipping or your order, please contact Hayatiyan Customer Support through the contact details provided on our website.

Thank you for shopping with Hayatiyan.